Human Resource Management
NQF Level 5
QCTO LEARNERSHIP – Accreditation: Service SETA
Course Details:
NQF Level: 5
Accreditation: QCTO
SAQA ID: 121150
Certification: Yes
120 Credits
Duration: 12 Months
Course Purpose
The purpose of this qualification is to prepare a learner to function as a Human Resource Management Administrator. A Human Resource Management (HRM) Administrator contributes to organisational success by supporting the effective and efficient operation of the Human Resource Function within an organisation by providing ethical and professional HRM administrative services. This includes collating and processing data for Workforce Planning, Staff Attraction and Procurement, Employee Maintenance and Development and Employment Relations Management. The HRM administrator also coordinates and provides dedicated communication and coordination services.
Successful learners will demonstrate the following attributes: attention to detail, sense of urgency and time management, analytical ability, compliance orientation, effective communication, and empathetic listening.
Qualified learners will be able to:
- Collect Human Resource Management data and process the data into appropriate information that is available for decision-making.
- Provide administrative services for the full range of HRM services.
- Monitor, support, and maintain the various communication and administrative processes with relevant stakeholders to optimise the employment relations in the organisation.
- Compile, maintain and ensure the safeguarding of all HRM records.
Course overview
Human Resource Management (HRM) plays a crucial role in ensuring that organisations attract, retain, and develop talent to achieve their strategic goals. The administrative function is essential to support this function in organisations. The administrative role is becoming more important as the HRM landscape evolves due to technological advancements, changing demographics, and globalisation. In this realignment, the qualification has been elevated from a purely clerical role into a full administrative one. This is essential to meet the demands of complex and evolving organisations.
Human Resource Management (HRM) Administrators are essential in organisations in South Africa for several reasons. Firstly, the HRM administrators ensure that organisations comply with the various labour laws and regulations in South Africa. These laws cover areas such as minimum wages, working conditions, and employee rights; failure to comply with these laws can result in legal action against the organisation, which can be costly in terms of fines and reputational damage.
Employment Opportunities:
Human Resources Manager
HR Generalist
Recruitment Specialist
Training and Development Manager
Compensation and Benefits Manager
HR Consultant
Talent Management Specialist
Labor Relations Manager
Entry Requirements
The minimum entry requirement for this qualification is:
- NQF Level 4 qualification with English Communication.
Exit Level Outcomes
- Collect Human Resources data and process the data into appropriate information that is available for decision-making.
- Select and use appropriate methods, techniques, and procedures to provide professional administrative services for the full range of HRM processes and activities.
- Monitor, support and maintain the various communication and administrative processes with relevant stakeholders to optimise the employment relations in the organisation.
- Access and use appropriate HRM systems and processes for the compilation, maintenance and safeguarding of all HRM records.
Course Prospectus:
Qualification Breakdown
- Knowledge Modules: 42 credits
- Practical Skill Modules: 42 credits
- Work Experience Modules: 36 credits
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