Skills Programme 1: Mathematics Skills (SS001)

Qualification: FETC: Generic Management (57712)
Total Credits: 22

Unit Standards:

• 9015 – Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life-related problems (Fundamental)

• 9016 – Represent, analyse and calculate shape and motion in 2- and 3-dimensional space in different contexts (Fundamental)

• 7468 – Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues (Fundamental)

• 242810 – Manage expenditure against a budget (Core)

Skills Programme 2: Communication Level 3 (SS002)

Qualification: FETC: Generic Management (57712)
Total Credits: 22

Unit Standards:

• 119472 – Accommodate audience and context needs in oral/signed communication (Fundamental)

• 119457 – Interpret and use information from texts (Fundamental)

• 119467 – Use language and communication in occupational learning programmes (Fundamental)

• 242817 – Solve problems, make decisions and implement solutions (Core)

Skills Programme 3: Communication Level 4 (SS003)

Qualification: FETC: Generic Management (57712)
Total Credits: 23

Unit Standards:

• 119462 – Engage in sustained oral/signed communication and evaluate spoken/signed texts (Fundamental)

• 119469 – Read/view, analyse and respond to a variety of texts (Fundamental)

• 12153 – Use the writing process to compose texts required in the business environment (Fundamental)

• 242817 – Solve problems, make decisions and implement solutions (Core)

Skills Programme 4: Team Management (SS004)

Qualification: FETC: Generic Management (57712)
Total Credits: 25

Unit Standards:

• 242821 – Identify responsibilities of a team leader in ensuring that organisational standards are met (Core)

• 242819 – Motivate and build a team (Core)

• 242811 – Prioritise time and work for self and team (Core)

• 242812 – Induct a member into a team (Elective)

Skills Programme 5: Performance Management (SS005)

Qualification: FETC: Generic Management (57712)
Total Credits: 29

Unit Standards:

• 242822 – Employ a systematic approach to achieving objectives (Core)

• 242814 – Identify and explain the core and support functions of an organisation (Elective)

• 11473 – Manage individual and team performance (Elective)

• 242815 – Apply the organisation’s code of conduct in a work environment (Core)

Skills Programme 6: Customer Management (SS006)

Qualification: FETC: Generic Management (57712)
Total Credits: 29

Unit Standards:

• 242810 – Manage expenditure against a budget (Core)

• 242829 – Monitor the level of service to a range of customers (Core)

• 242822 – Employ a systematic approach to achieving objectives (Core)

• 242817 – Solve problems, make decisions and implement solutions (Core)

Skills Programme 7: Administration (SS007)

Qualification: FETC: Generic Management (57712)
Total Credits: 26

Unit Standards:

• 242824 – Apply leadership concepts in a work context (Core)

• 242815 – Apply the organisation’s code of conduct in a work environment (Core)

• 242816 – Conduct a structured meeting (Core)

• 13915 – Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation, and a specific workplace (Elective)