Workplace Essential Skills
- NQF Level 4
QCTO Skills Programme
Course details:
NQF Level: 4
Accreditation: QCTO
Qualification ID: 211009
Certification: Yes
Credits: 20
Duration: 25 Days
Course purpose
Workplace Essential Skills are the skills needed for work, learning and life. WES training is designed to support apprentices who have experienced difficulties within a company working environment. The purpose of this skills programme is to prepare a learner to operate as an employee and to complete daily tasks and activities at a workplace
Course structure and topics:
Knowledge component
TOPIC 1 The workplace environment and responsibilities of an employer and employee NQF Level 4, Credits 8
TOPIC 2 Employment
TOPIC 3 The organisation of work
TOPIC 4 Concepts related to the employee’s performance of work
TOPIC 5 Employer organisations
TOPIC 6 External environments in which organisations operate
TOPIC 7 Employer-Employee relationships
TOPIC 8 Workplace health and safety
TOPIC 9 Understand and apply work ethics, norms and values
TOPIC 10 Ethics at work
TOPIC 11 Communication
TOPIC 12 Current trends influencing work
Application component
TOPIC 1 The workplace environment and responsibilities of an employer and employee
TOPIC 2 Apply for a career opportunity
TOPIC 3 Prepare and undertake an interview
TOPIC 4 Analyse an employment contract
TOPIC 5 Analyse a workplace policy and guideline
TOPIC 6 The workplace environment and responsibilities of an employer and employee
TOPIC 7 Apply and accept a internship at a Workplace Experience provider.
TOPIC 8 Demonstrate understanding of Occupational Health and Safety legislation in the workplace
TOPIC 9 Induction at a Workplace Experience provider, covering general work place policies, procedures and standards
TOPIC 10 Observe and undertake general task/s within Workplace Experience provider workplace WM-01-WE05 Rate Workplace Experience Provider
TOPIC 11 Understand and apply work ethics, norms and values
TOPIC 12 Work as a team member
TOPIC 13 Participate in and contribute to workplace meetings
TOPIC 14 Contribute to maintaining a safe and productive Work Environment
Employment opportunities:
Administrative Assistant
Customer Service Representative
Receptionist
Warehouse Operative
Data Entry Clerk
Human Resources Assistant
Retail Associate
Sales Assistant
Community Outreach Worker
Health and Safety Assistant
Training and Development Assistant
Accounts Assistant
Logistics Coordinator
Quality Assurance Assistant
General Assistant
Entry requirements
The minimum entry requirement for this qualification is:
- LEVEL 1
Exit level outcomes
- EXIT LEVEL OUTCOME 1
Identify responsibilities in the workplace environment of an
employer and employee - EXIT LEVEL OUTCOME 2
Understand and apply work ethics, norms and values - EXIT LEVEL OUTCOME 3
Identify safety and legal provisions relating to the work and
responsibilities of an employer and employee - EXIT LEVEL OUTCOME 4
Perform tasks in a number of critical workplace competencies.
Recognition of Prior Learning (RPL)
Learners will gain access to the skills programme through RPL for Access as provided for in the QCTO RPL Policy. RPL for access is conducted by an accredited institution, skills development provider or workplace accredited to offer that specific skills programme.
Take the next step to enroll your workforce into this programme
